FAQs

How do I order?
To order visit our website www.naomiskitchen.ie and click 'Start Your Journey'. Otherwise, please call us on +353 (0)1 444 2841 or email us at hello@naomiskitchen.ie and we can answer all of your questions before you decide to shop. Office hours are Monday to Friday 9.30 - 17.30.

Do you take orders over the phone? 
We can take orders over the phone, but note when placing an order over the phone, we will ask for your card details and the payment will be processed and confirmed before you hang up. We will then email confirmation and receipt of your order.

Is there a cut-off time for orders?
Orders need to be in before 11:00 on Mondays. Our local delivery is on Wednesdays. Our national delivery is on Thursdays. Collection is available from our unit in Glenageary on Wednesday from 2pm till 5pm, Thursday from 9.30am till 4pm and Friday from 10am till 3pm. 

Is there a minimum order?
For delivery, the minimum purchase order on our site is €60. There is no minimum if you are organising a collection.

Do you deliver?
We certainly do. We deliver nationwide. Orders need to be in before 11:00 on Mondays for local delivery on Wednesdays, or collection on Wednesdays, or Thursdays. Alternatively, we offer a collection service from our NKHQ in Glenageary if that suits you better. 

NK Delivery Service:
Wednesdays for local delivery and Thursdays and Fridays for national delivery, between 15.00 - 22.00. Someone of 18+ must be at home to accept the order when it arrives. Delivery charges depend on location.

NK Collection Service:
Collection is available from our unit in Glenageary on Wednesday after 2pm, Thursday from 10am till 5pm and Friday from 10am till 3pm in our HQ in Glenageary, Co. Dublin. Please note that should you have any specific collection time requests, please contact us directly and we try to accommodate you the best we can.

Can't find us?
If you're using our Collection service, please insert our address below into Google Maps: 

Naomi's Kitchen Food Co., Unit 7A Adelaide Court, Albert Rd Lower, Glenageary, Dublin, A96 V124 or A96 KTV0

Can I order the Food Boxes as a gift?
Absolutely! As long as the recipient has enough room in their fridge or freezer, this is the perfect gift for the ones you care about. We also offer gift vouchers, an Irish Artisan Hamper, and have a unique Gift & Wellbeing range if you are looking for something extra special to add to your Food Box or hamper.

Can I choose what meals I receive in the Food Boxes?
Our listed Food Boxes vary from week to week and will be randomly selected by our Chefs from the full list of mains, sides and treats, based on availability.

If you wish to customise what you would like to order, feel free to go 'a la carte' on any of the individual items listed. However, these items will be priced singly and the Food Box bundle prices do not apply.  

How do I cook the meals?
All meals will come individually packaged with full cooking and allergen information highlighted on the back of the sleeve. Savoury dishes arrive in trays that are microwaveable, oven proof, freezer proof, and recyclable when clean. If you have any other questions at all please contact us directly and we’d be happy to help.

What allergens are present?
All allergens are listed in BOLD on the back of each product. Please be aware that our chefs prepare all dishes in a kitchen where nuts, crustacean, milk, gluten, and all 14 allergens are present. We cannot guarantee that our dishes will not contain traces of these allergens.

How long will the meals last in my freezer?
The storage instructions for individual products are listed on the back of each sleeve. All of our meals can be frozen for up to 3 months should you wish to save them to enjoy at a later date.   

If your question is not answered here, please contact us directly as we would be more than happy to help, call us on +353 (0)1 444 2841 or email us at hello@naomiskitchen.ie