Privacy Policy
Privacy Statement
The following statement details how Gastronomi Foods Ltd T/A Naomi's Kitchen processes your personal data when you interact with our website. It is our priority is to protect, respect and recognise the importance of your privacy.
In this policy document, we will explain the manner and the reasons why we collect personal details from the visitors to our site. It also explains how we use the information, the situations under which the information may be revealed to others, and how we ensure its protection.
This Privacy Policy will be amended as required, so please ensure that you check it out every now and then to make sure that you’re happy with any of the edits we have made. This policy is binding to anyone who uses our website.
Any queries about our Privacy Policy should be sent to:
Naomi's Kitchen Food Co., Unit 7A Adelaide Court, Albert Road, Glenageary, Dublin A96 V124
T +353 (0)1 444 2841 | E hello@naomiskitchen.ie
General Statement
We are not responsible for the content or privacy practices of other websites. Any external links to other websites are clearly identifiable as such. This statement outlines how we protect and manage your personal data. Please also read our Cookie Policy below, which tells you how we use cookies.
How Do We Collect Personal Information?
As defined in GDPR, personal information is information that identifies you as an individual or relates to an identifiable individual. We may collect various personal information which you provided us with:
- Contact information, including: title, name, postal and email address and phone/mobile number.
- Business information including job title, employer details (company name and business postal address)
Sensitive Personal Information
The term “sensitive information” in GDPR is referred to as “special categories of personal data”, this refers to your physical or mental health, racial or ethnic origin, political opinions, religious or other beliefs, your sexual life, genetic data, biometric data (if used to identify an individual) or trade union membership.
Personal Data You Give Us About Other People
You should only provide us with information about other people if you have their permission to do so. It’s your responsibility to ensure that the other person is aware that you have done so and that this individual has accepted that we use their personal information as outlined in our Privacy Statement.
Information From Online Activities
As with most websites, Naomi’s Kitchen makes use of cookies. These are minuscule parts of information that are stored on your computer’s hard drive by companies that enables them to identify you when you visit the site.
These cookies don’t collect any individual identification data, but rather just statistical insights about the sites you visit and what your online behaviour and patterns are. This actually assists us to improve our user experience and personalise your online interactions. You are able to turn off cookies using your browser settings (see link below in Cookie Policy).
With your permission, we may collect certain information, like your IP address, or browser, and information about your computer’s operating system, application version, language settings and clickstream data which shows the traffic of your visit around this website. We also collect the previous website address from which you reached us and the domain name used (for example .ie .com .org .net). If you’re using a mobile device, we might also collect data that identifies your mobile device, device-specific settings and characteristics and latitude/longitude details.
If you see our marketing ads on different websites, this is because we may show adverts we think will be of interest to you based on your activity on our site such as visiting certain pages or special offers through our advertising partners eg Google. Read more about our Cookie Policy (see below).
When We Collect & Use Data About You
We use your personal information for various purposes to provide our products and services to you and perform our contract with you including:
- To process your bookings
- To process any deposit or balance payments you make
Online Services
As you make enquiries and engage with us, information is gathered about you. In order to assist you and provide with relevant information, we may process your personal information when you communicate with us using our website, contact us or enquiry form, or externally via social media to inform us of any requests or preferences you may have.
Direct Marketing & Communication
We use your contact information to send marketing communication about our products and services, as permitted by law. We send our customers newsletters by email, post, or by phone, depending on the contact information you share with us. You may opt-out from marketing communication at any time.
Fraud Detection & Prevention
We may use personal information for the detection and prevention of fraud and other illegal or unwanted activities.
To Manage Our Business For Our Legitimate Interests
This means the interests of our company in conducting and managing our business to enable us to give you the best service and products. So we may process your information to send you email marketing that is tailored to you. We will ensure that we always keep your personal data rights in high regard and take account of these rights. You have the right to object to this processing if you wish. Please bear in mind that if you object this may affect our ability to carry out below tasks for your benefit.
Conduct Marketing Activities
If you have provided us with your email address we might use this email address to target you with specific offers on social media sites such as Facebook, Twitter, Instagram, LinkedIn, that allow retargeting services.
When you participate in our promotional activities (eg. competitions during on our social media channels), your contact information will be collected to administer these promotions. If you agree (opt-in), we will use your contact information to send you regular news and offers related to our products and services. You will only be added to our marketing database with your prior marketing opt-in permission located on the form your contact details were collected. You can unsubscribe/opt-out from marketing communication at any time.
Provided that you have not objected to us using your details in this way, we may contact your business to provide you with information related to our services and products, which we think will be of interest and value to you (eg. event planning, corporate catering).
Who Is Able To Gain Access To Your Details
You can rest assured that under no circumstances will we sell or pass your information out to any third parties, and won’t give out access to your details for marketing purposes.
We use a range of third parties to provide services – either directly or indirectly. Where relevant, these companies are required to comply with our data privacy and information security standards when handling personal data and we aim that they do not compromise your personal data and information. We may share your personal data and information if we believe in good faith that such disclosure is authorised by law or is necessary to protect your personal safety. Such disclosure may include a cross-border transfer of personal data and information. If legally compelled to disclose your information to a third party, we will use commercially reasonable efforts to notify you in advance of a disclosure unless legally prohibited.
The Ways You Can Access & Edit Your Details
It is within your rights to ask Naomi’s Kitchen for your own copy of the details we hold on you. You can get hold of us to edit, adjust or delete this information.
How Do We Protect Your Information
We take security responsibilities seriously, employing the most appropriate physical and technical measures, including awareness and we review these measures regularly.
We will keep your personal data for as long as it is necessary to enable you to use our services, to provide our services to you, unless a longer retention period is required. This is to comply with applicable laws, resolve disputes with any parties and otherwise as necessary to allow us to conduct our business, including to detect and prevent fraud or other illegal activities. All personal data we retain will be subject to this Privacy Statement
16 & Under
If you are 16 years or younger, please gain permission from a parent or guardian to distribute your personal information to us. The personal information of minors under the age of 16 is particularly vulnerable, and we try our utmost to ensure that it is well protected.
Transferring Your Details Outside Of The EU
By offering your personal information to us, you are acknowledging that they could be transferred to locations outside of Ireland. This could happen if a server is located in a country outside of Ireland. We cannot guarantee that these locations have the same protection laws as we do when it comes to personal data.
By giving us your information, you are agreeing to these terms. However, if we are aware of your data being transferred out of the country, we will make sure the right protection processes are in place to ensure your personal information remains as secure as possible, in line with what we have stated above. If you engage with our website while outside the country, then our data may be transferred internationally in order to provide you with the correct services.
The Right Of Access To Your Personal Data
If you have given your personal data and information to us, you have the right to ask us to advise you of the scope of information we process about you, the purpose and nature of the processing, and information on who we share it with. Please write “Request personal information” in the subject line of your email.
The Right To Deletion
You can request to delete your personal data at any time. However, we may need to retain certain information for legal or administrative purposes, such as record keeping or to detect fraudulent activities.
The Right To Rectification
You can request to update, correct your personal information. We strive to retain only data that is accurate, complete and up to date.
The Right To Object Processing/Withdraw Consent
You have the right to object to processing your data under our business for our legitimate interests.
Complaint Resolution
We deal with all customer complaints fairly and promptly and all issues are resolved as quickly as possible. Where any customer is dissatisfied with the outcome, they are notified of their rights to refer their complaint to the relevant Ombudsman.
Policy reviews
We consistently update and review our Privacy Policy, and this was last reviewed and updated in January 2020.
Cookie Policy
As with most websites, Naomi’s Kitchen makes use of cookies. These are minuscule parts of information that are stored on your computer’s hard drive by companies that enables them to identify you when you visit the site.
These cookies don’t collect any individual identification data, but rather are just statistical insights about the sites you visit and what your online behaviour and patterns are. This helps us to improve our user experience and personalise your online interactions. You are able to turn off cookies using your browser settings. Sites can use cookies to improve your browsing experience, for example, to keep you signed in or to remember items in your shopping cart.
Our website uses third party cookies to collect anonymous information such as the number of visitors to the site, the most popular pages etc. This may include advertising networks and providers of analysis services on external services.
Third party cookies help to improve the service and functions of your browser experience to make it more user-friendly. Social media button and links you use on our website eg. Twitter, Instagram, Facebook have their own cookies and privacy practices, which are controlled by them.
Only necessary cookies should be enabled at all times. You have the ability to accept or decline cookies by modifying the settings in your browser. For information on changing these settings, please look for a “help” function in the browser or visit www.aboutcookies.org.